Relaxed cancellation conditions until 17.07.21 & 22.08.21 - 11.12.21:
You can cancel or postpone the reservation free of charge up to 48 hours before arrival. If you cancel within 2 days, a 30% cancellation fee would apply. If you arrive late or depart earlier 100% of the agreed sum is due.
Relaxed cancellation conditions from 17.07.2021 to 22.08.2021:
Up to 14 days before your arrival the cancellation is free of charge. From 13 days before arrival 50% from the total price will be charged. If you arrive late or depart earlier 100% of the total price will be charged.
Cancellation fee from 11.12.2021:
Cancellations are free of charge up to two months before your intended arrival day.
Then the following cancellation terms apply:
- from 2 months before your arrival 30%
- from 1 month before your arrival 70%
- from 1 week before your arrival 90% of the package price
- If you arrive late or depart earlier 100% of the agreed sum is due.
In case of a lockdown or border closure you can cancel free of charge, also on short notice.
Cancellations must be made in writing. These cancellation terms replace the right to withdraw according to the consumer law guidelines of the European Union.
Save and Healthy
We do our best to keep you healthy with us! In the entrance area, you will find disinfectant dispensers and the apartments are thoroughly cleaned and disinfected after each departure. We also ask you to keep the necessary safety distance and to wear a face mask when checking in / out.
Travel cancellation and holiday insurance:
And if something get’s in the way? Whether you cannot start your holiday, need to return earlier or get injured on the piste (helicopter rescue and accident benefits) – Make sure you’re covered and book a travel cancellation and holiday insurance.
Despite the pandemic status, the Europäische Reiseversicherung has insurance coverage in the event of COVID-19! Details on this courtesy can be found here.
Here you can directly take out your cancellation insurance online.